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Holding Notes

DRIVER FEEDBACK

Please submit NON URGENT feedback here. This feedback will go directly to Crown Cabs Management.

Types of Feedback

Opportunities for the business

Procedures that need improving

Issues with dispatch operators

Suggestions for improvement

Continued frustration

Vehicle maintenance

Passenger & driver safety improvement suggestion

 

Here are additional non-urgent topics that could be included in the Types of Feedback section for Crown Cabs drivers:  

Passenger & Driver Safety Improvement Suggestion

✔ Training Needs or Suggestions: Ideas for new training programs

✔ Technology Improvements: Suggestions for upgrades to the driver app, navigation systems, or dispatch software.  

✔ Community Engagement: Suggestions for how Crown Cabs could better engage with the local community or participate in events.  

✔ Communication Improvements: Thoughts on improving communication between drivers, dispatch, and management.  

✔ Trip Allocation & Scheduling: Feedback on trip allocation or scheduling processes.  

✔ Passenger Experience Ideas: Suggestions to enhance passenger safety, comfort, convenience, or satisfaction.  

✔ Business Expansion Idea: Ideas that could help the business grow..  

✔ Feedback on Policies: Input on existing policies or ideas for new ones to streamline operations.  

✔ Any Other Feedback

 

All topics are welcome! If there are specific issues with technology or the dispatch process please provide details of the affected trip. 

Trip Date and time
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